1. Acceptance of Terms

By using GenPDF, you acknowledge that you have read, understood, and agree to these Terms. If you do not agree, you must not use our services.

2. Use of Services

You agree to use our services only for lawful purposes and in compliance with all applicable laws and regulations. You must not:

• Engage in unauthorized access, use, or interference with our services.
• Submit false, misleading, or illegal content.
• Attempt to disrupt or damage the services or infrastructure.

3. Intellectual Property

All content, trademarks, and logos on GenPDF are the property of their respective owners. You may not use or reproduce them without prior written consent.

4. Termination

We reserve the right to terminate or suspend your access to our services at any time, without notice, for conduct that violates these Terms or is otherwise harmful to our services or users.

5. Consumer Right to Cancel

If you are a Consumer and unless the below exception applies, you have the right to cancel this Agreement and return the Product within 14 days without giving any reason. The cancellation period will expire after 14 days from the day after completion of the Transaction. To meet the cancellation deadline, it is sufficient that you send us your communication concerning your exercise of the cancellation right before the expiration of the 14 day period.

To cancel your order, you must inform Paddle of your decision. To ensure immediate processing, please do so by contacting Paddle here. Please note that in respect of subscription services your right to cancel is only present following the initial subscription and not upon each automatic renewal.

You also have the right to inform us using the model cancellation form below or by making any other clear, unambiguous statement through our available communication channels. If you use Paddle's “Contact Us” form online, they will communicate acknowledgment of receipt of your cancellation request to you without delay.

Effect of Cancellation

If you cancel this Agreement as permitted above, we will reimburse to you all payments received from you.

We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to cancel this Agreement.

We will make the reimbursement using the same means of payment as you used for the initial transaction and you will not incur any fees as a result of the reimbursement.

Exception to the Right to Cancel

Your right as a Consumer to cancel your order does not apply to the supply of Digital Content that you have started to download, stream or otherwise acquire and to Products which you have had the benefit of.

Refund Policy

Refunds are provided at the sole discretion of Paddle and on a case-by-case basis and may be refused. Paddle will refuse a refund request if we find evidence of fraud, refund abuse, or other manipulative behaviour that entitles Paddle to counterclaim the refund.

This does not affect your rights as a Consumer in relation to Products which are not as described, faulty or not fit for purpose.

6. Limitation of Liability

GenPDF is provided "as is" without warranties of any kind. We are not liable for any direct, indirect, incidental, or consequential damages resulting from your use of our services.

7. Changes to Terms

We may update these Terms from time to time. Any changes will be effective immediately upon posting. It is your responsibility to review the Terms regularly.